Privacy Policy
How Cephron LLC processes information in connection with the Cephron platform.
Public Reference
This page explains Cephron's public legal and trust position in plain language for customers, prospects, and authorized users.
On This Page
Overview
Cephron LLC ("Cephron," "we," "our") provides operational workflow software used by businesses to coordinate internal processes. This Privacy Policy explains how we process information in connection with the Cephron platform.
Cephron operates as a service provider to customer organizations, and the data processed within the platform is primarily controlled by those organizations.
Public Position
Cephron does not sell personal information.
Scope
- Applies to authorized users of customer organizations
- Applies to data submitted into the platform
- Applies to limited technical and system data
- Does not apply to how customers use data outside Cephron
Categories of Information
Account and access data
email, login credentials, roles, store or organization association
Operational workflow data
tickets, service requests, status updates, timestamps, notes
System data
logs, session and device info, error and performance data
Not Designed to Collect
- payment data
- banking data
- SSNs or government IDs
- sensitive personal data
- consumer profiles
Usage
- operate platform
- coordinate workflows
- enforce permissions
- monitor reliability
- detect misuse
Cephron may use phone numbers to deliver operational SMS notifications as part of the platform's functionality. SMS usage is described in the SMS Communication Policy.
Customer Control
Customer organizations control their data, users, and permissions within the platform.
Cephron acts on customer instructions in connection with the data processed in customer environments.
Retention
Information is retained only as needed for platform operation and system integrity.
Security
- encrypted in transit
- authenticated access
- role-based permissions
- store-scoped isolation
- activity logging
Requests
Requests relating to data in the Cephron platform should be directed to the relevant customer organization first.
International
Data may be processed in provider environments.
Changes
Cephron may update this Privacy Policy from time to time, and the latest version will always be posted on this page.
Contact
Cephron LLC